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Privacy Policy

Privacy Policy

 

At Dynamic Indicators for Assessment of Language and Culture, LLC ("we," "us," or "our"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.


Personal Information Definition

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.


Information We Collect

Information You Provide to Us

  • Registration Information: If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.
  • Communications: If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.
  • Events: If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.
  • User Content: We may allow you and other Users of our Services to share their own content with others. This may include posts, comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services.


Information Collected Automatically

When you visit our Services, we may automatically collect certain information about your device and how you interact with our Services, including:

  • Device information (such as your IP address, browser type, operating system, and device identifiers)
  • Usage information (such as pages visited, time spent on pages, click patterns, and referring/exit pages)
  • Location information (derived from your IP address or device settings)
  • Cookies and similar technologies that help us recognize your browser or device


Information We Receive From Third Parties

We may receive information about you from third parties, including:

  • Educational institutions and school districts with whom we partner
  • Professional organizations and conference organizers
  • Service providers who help us deliver our Services
  • Publicly available sources (such as professional directories and social media profiles)


How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Respond to your inquiries and provide customer support
  • Process your requests and registrations for events or services
  • Send you communications about our Services, events, and updates (with your consent where required)
  • Conduct research and analysis to improve our educational assessment tools and services
  • Comply with legal obligations and protect our rights and the rights of others
  • Develop and deliver personalized content and recommendations
  • Prevent fraud, security breaches, and other illegal activities


How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our Services (such as hosting providers, payment processors, and analytics providers)
  • Educational Partners: With your explicit consent, we may share relevant information with educational institutions for assessment and program evaluation purposes
  • Professional Collaborators: Researchers and educational professionals involved in developing and validating our assessment tools
  • Legal and Compliance: When required by law, regulation, or legal process, or to protect our rights, safety, or property
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business


Special Considerations for Educational Data

As an educational assessment service provider, we recognize the sensitive nature of student data and educational records. We:

  • Comply with applicable laws including FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act)
  • Only collect student data with explicit authorization from educational institutions
  • Use student data solely for the purposes authorized by the educational institution
  • Do not sell or use student data for targeted advertising or any commercial purpose unrelated to educational assessment
  • Implement strict data security and access controls for all educational data


Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. For educational assessment data, we follow retention periods specified in our contracts with educational institutions and applicable regulations.


Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to processing of your personal information
  • Withdraw consent (where processing is based on consent)
  • Request data portability

To exercise these rights, please contact us using the information provided at the end of this notice. We may require verification of your identity before processing your request.


Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is 100% secure.


Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without proper parental consent, we will take steps to delete that information. For our educational assessment services involving minors, we only collect information through authorized educational institutions with appropriate parental consents and permissions.


International Data Transfers

If you are located outside the United States, please note that we process and store your information in the United States. By using our Services, you acknowledge and consent to the transfer of your information to the United States and other countries where we operate.


Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we make changes, we will revise the "Last Updated" date at the bottom of this notice. If we make material changes, we will provide notice through our Services or by other means.


Contact Us

If you have questions about this Privacy Notice or our privacy practices, please contact us:

Dynamic Indicators for Assessment of Language and Culture, LLC
615 Fulton Ave Unit #1
San Antonio, TX 78212
Phone: (817) 939-7041
Email: fuserogo@gmail.com


You may also contact our Data Protection Officer at the same email address for privacy-related inquiries.


Last Updated: December 18, 2025

Terms of Service and Accessibility Statement

Terms of Service

 

Last Updated: December 18, 2025


1. Acceptance of Terms
By accessing or using the website www.dialc.us (the "Site") operated by Dynamic Indicators for Assessment of Language and Culture, LLC ("DIALC," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"), all applicable laws, and our Privacy Notice. If you do not agree with any part of these Terms, you may not access or use the Site.


2. Description of Services
DIALC provides comprehensive educational assessment, diagnostic services, and evidence-based interventions for language acquisition and cultural competency. Our services include:

  • Professional development for educators
  • Multilingual assessment tools
  • Program evaluation services
  • Translation and interpretation services
  • Customized educational solutions for K-12 schools, higher education institutions, and community organizations


3. Account Registration
Some services may require you to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account
  • Immediately notify us of any unauthorized access


4. Educational Assessment Services
Our assessment tools and services are designed for professional educational use. You understand and agree that:

  • Assessment results are intended as tools for educational planning and should not be used as the sole basis for educational decisions
  • DIALC's assessment methodologies are proprietary and protected by copyright and trade secret laws
  • You may not reverse engineer, modify, or create derivative works from our assessment tools without written permission


5. Intellectual Property
All content on this Site, including text, graphics, logos, and assessment methodologies, is the property of DIALC or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or distribute any content without express written permission
  • Use our trademarks or service marks without prior written consent
  • Remove any copyright or proprietary notices from our materials


6. User Responsibilities
When using our Site and services, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Interfere with the security or proper functioning of the Site
  • Upload harmful content including viruses or malicious software
  • Attempt to gain unauthorized access to our systems or data
  • Use automated systems to extract data from our Site


7. Educational Data Protection
As a service provider to educational institutions, we handle sensitive student and institutional data. You agree to:

  • Comply with all applicable laws including FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act)
  • Only provide student data with proper authorization from educational institutions
  • Use assessment data solely for the purposes authorized by the educational institution
  • Not share or sell student data for any commercial purpose unrelated to educational assessment


8. Limitation of Liability
To the fullest extent permitted by law, DIALC shall not be liable for:

  • Any indirect, incidental, special, consequential, or exemplary damages
  • Loss of data, business interruption, or lost profits
  • Errors or inaccuracies in assessment results
  • Decisions made based solely on our assessment tools
  • Any damages arising from your use of or inability to use the Site


9. Disclaimer of Warranties
The Site and our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, completeness, or usefulness of assessment results
  • Uninterrupted or secure access to the Site
  • That the Site will be error-free or virus-free


10. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for convenience only and do not imply endorsement. We are not responsible for the content, accuracy, or practices of third-party websites.


11. Federal Contract Compliance
As a vendor to educational service centers and potentially federal agencies, we maintain compliance with all applicable federal regulations including:

  • Buy America provisions
  • Equal Employment Opportunity requirements
  • Debarment and suspension regulations
  • Davis-Bacon Act requirements for construction projects
  • Record retention requirements for federal contracts


12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Bexar County, Texas.


13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the modified Terms.


14. Termination
We may terminate or suspend your access to the Site immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Site will immediately cease.


15. Contact Information
If you have any questions about these Terms, please contact us:
Dynamic Indicators for Assessment of Language and Culture, LLC
615 Fulton Ave Unit #1
San Antonio, TX 78212
Phone: (817) 939-7041
Email: dynamicindicators@gmail.com

Accessibility Statement

Accessibility Statement

 

Last Updated: December 18, 2025


Commitment to Accessibility
Dynamic Indicators for Assessment of Language and Culture, LLC ("DIALC") is committed to ensuring digital accessibility for all individuals, including those with disabilities. We believe that everyone has the right to access information and services equally, and we strive to make our website www.dialc.us accessible to the widest possible audience.


Accessibility Standards
Our website is designed and maintained to conform with the following accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA
  • Section 508 of the Rehabilitation Act of 1973
  • Americans with Disabilities Act (ADA) Title III requirements


Accessibility Features
We have implemented the following features to enhance accessibility:

Visual Accessibility:

  • Text alternatives (alt text) for all meaningful images
  • Sufficient color contrast ratios (minimum 4.5:1 for normal text)
  • Resizable text up to 200% without loss of content or functionality
  • Clear and consistent navigation structure
  • Keyboard navigable interface
  • Skip navigation links for screen reader users

Auditory Accessibility:

  • Captions and transcripts for all video and audio content
  • Visual indicators for audio notifications
  • No content that flashes more than three times per second

Cognitive and Neurological Accessibility:

  • Clear, simple language throughout the website
  • Consistent navigation and layout patterns
  • Form labels and instructions that are easy to understand
  • Error messages that provide clear guidance for correction
  • Sufficient time to read and use content

Assistive Technology Compatibility:

  • Full compatibility with screen readers including JAWS, NVDA, VoiceOver, and TalkBack
  • Support for keyboard-only navigation
  • Compatibility with screen magnification software
  • Support for speech recognition software
  • Compatibility with alternative input devices


Ongoing Accessibility Efforts
We are committed to continuous improvement of our website's accessibility through:

  • Regular accessibility audits using automated and manual testing tools
  • User testing with individuals who use assistive technologies
  • Staff training on accessibility best practices and requirements
  • Incorporation of accessibility feedback from users
  • Implementation of new accessibility technologies and standards as they emerge


Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Contact Methods:

  • Email: dynamicindicators@gmail.com
  • Phone: (817) 939-7041 (Voice calls accepted during business hours)
  • Mail: 615 Fulton Ave Unit #1, San Antonio, TX 78212


Response Commitment:We will respond to accessibility feedback within 2 business days and work to resolve any identified issues within 10 business days. If immediate resolution is not possible, we will provide a timeline for when the issue will be addressed.


Accessibility Support Services
For users who require alternative formats of our content, we offer the following services:

  • Documents provided in accessible PDF format upon request
  • Content provided in plain text format
  • Phone assistance for completing online forms or accessing services
  • In-person assistance at our San Antonio office by appointment


Third-Party Content and Tools
Some content on our website may be provided by third-party vendors or embedded from external sources. We actively work with our vendors to ensure their content meets accessibility standards. If you encounter inaccessible third-party content, please contact us and we will work with the vendor to improve accessibility or provide alternative access methods.


Formal Complaints
If you believe we have failed to provide appropriate access or have not responded adequately to your accessibility concerns, you may file a formal complaint with:

  • U.S. Department of Education, Office for Civil Rights
  • U.S. Department of Justice, Civil Rights Division


Accessibility Roadmap
We are committed to ongoing accessibility improvements with the following planned enhancements:

  • Implementation of an accessibility toolbar by Q1 2026
  • Full mobile app accessibility compliance by Q2 2026
  • Integration of real-time captioning for live webinars and training sessions
  • Development of an accessibility training program for all staff members


Compliance Monitoring
Our accessibility compliance is monitored through:

  • Monthly automated accessibility scans using industry-standard tools
  • Quarterly manual accessibility audits by certified accessibility professionals
  • Annual formal accessibility review by an independent third-party auditor
  • Regular user testing with individuals with diverse disabilities


Legal Compliance
This Accessibility Statement demonstrates our commitment to compliance with:

  • Section 504 of the Rehabilitation Act of 1973
  • Section 508 of the Rehabilitation Act (29 U.S.C. § 794d)
  • Title II of the Americans with Disabilities Act (42 U.S.C. § 12131 et seq.)
  • Title III of the Americans with Disabilities Act (42 U.S.C. § 12181 et seq.)
  • Texas Accessibility Standards (TAS)


Continuous Improvement
Accessibility is an ongoing process. We are dedicated to continuously improving the accessibility of our website and welcome ongoing feedback from our users. This Accessibility Statement will be reviewed and updated annually or as needed to reflect changes in technology, standards, and user needs.


Contact for Accessibility Concerns
For immediate assistance with accessibility issues, please contact our Accessibility Coordinator:

  • Name: Francisco Usero Gonzalez
  • Title: Owner/Accessibility Coordinator
  • Email: dynamicindicators@gmail.com
  • Phone: (817) 939-7041
  • Office Hours: Monday-Friday, 9:00 AM - 5:00 PM Central Time


We appreciate your commitment to making digital content accessible to all users and thank you for helping us improve our website's accessibility.

FERPA COMPLIANCE POLICY

FERPA COMPLIANCE POLICY

 

Last Updated: December 18, 2025
Effective Date: December 18, 2025


1. Introduction and Commitment to FERPA Compliance


Dynamic Indicators for Assessment of Language and Culture, LLC ("DIALC," "we," "us," or "our") is deeply committed to protecting the privacy of student educational records in accordance with the Family Educational Rights and Privacy Act of 1974 ("FERPA"), 20 U.S.C. § 1232g, and its implementing regulations at 34 CFR Part 99. As an educational assessment service provider working with K-12 schools, higher education institutions, and educational service centers, we recognize the critical importance of safeguarding student data and maintaining the trust placed in us by educational institutions, students, and their families.

This FERPA Compliance Policy outlines our practices regarding the collection, use, disclosure, and protection of student educational records and personally identifiable information from education records ("PII"). This policy applies to all DIALC employees, contractors, consultants, and any third parties who may have access to student data through our services.


2. Understanding FERPA Requirements


FERPA affords parents and eligible students (those 18 years of age or older or attending postsecondary institutions) specific rights with respect to education records, including:

  • The right to inspect and review the student's education records maintained by the school
  • The right to request amendment of records believed to be inaccurate or misleading
  • The right to provide written consent before the disclosure of personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent
  • The right to file a complaint with the U.S. Department of Education concerning alleged failures by educational agencies or institutions to comply with FERPA requirements

DIALC respects and upholds these rights through our policies, procedures, and technical safeguards.


3. DIALC's Role Under FERPA


DIALC typically serves as a "school official" with a "legitimate educational interest" in student data, as defined by FERPA regulations and the policies of our educational institution clients. In this capacity:

  • We receive student data only under the direct control and authority of educational institutions
  • We access education records only for purposes specified in our contracts with educational institutions
  • We do not maintain independent educational records outside the control of the educational institution
  • We act as an agent of the educational institution when performing services related to education records
  • We are bound by the same FERPA restrictions that apply to the educational institution

When required, we enter into formal Data Privacy Agreements (DPAs) or Data Sharing Agreements (DSAs) with educational institutions that explicitly outline our responsibilities under FERPA and other applicable privacy laws.


4. Types of Student Data We Handle


DIALC may receive and process the following types of student data through our educational assessment services:

Personally Identifiable Information (PII) from Education Records:

  • Student names and identifiers
  • Student identification numbers
  • Dates of birth
  • Grades and assessment scores
  • Attendance records
  • Special education classifications and accommodations
  • Language proficiency indicators
  • Cultural background information relevant to assessment
  • Educational program participation

De-identified and Aggregate Data:

  • Statistical data with all personally identifiable information removed
  • Aggregate performance metrics
  • Research data in anonymized form
  • Program evaluation reports without individual student identifiers


5. Data Collection and Use Limitations


Lawful Basis for Data Collection

DIALC collects student data only:

  • With explicit authorization from the educational institution
  • For legitimate educational purposes as defined in our service agreements
  • When necessary to provide our contracted assessment and evaluation services
  • In compliance with FERPA's requirements for school official access


Purpose Limitation

Student data is used strictly for the purposes authorized by the educational institution, including:

  • Administering language and cultural competency assessments
  • Providing diagnostic reports to educators and administrators
  • Developing evidence-based interventions and recommendations
  • Conducting program evaluations and effectiveness studies
  • Professional development for educators
  • Research and development of assessment tools (only with de-identified data)


DIALC never uses student data for:

  • Marketing, advertising, or commercial purposes
  • Creating profiles for non-educational purposes
  • Selling or renting student information to third parties
  • Automated decision-making that significantly affects students without human oversight


6. Data Disclosure and Sharing Practices


Permitted Disclosures Without Consent

DIALC may disclose student data without parental consent only when specifically authorized by FERPA and our agreements with educational institutions, including:

  • To other school officials within the educational institution who have legitimate educational interests
  • To authorized representatives of state and local educational authorities for audit or evaluation purposes
  • In connection with financial aid for which the student has applied or received
  • To organizations conducting studies for educational agencies to develop, validate, or administer predictive tests, administer student aid programs, or improve instruction
  • To accrediting organizations to carry out their accrediting functions
  • To comply with a judicial order or lawfully issued subpoena (with prior notice to the educational institution when feasible)
  • In a health or safety emergency when knowledge is necessary to protect the health or safety of students or others


Prohibited Disclosures

DIALC will never disclose student data:

  • To third-party advertisers or marketers
  • For non-educational research without proper de-identification and institutional approval
  • To law enforcement agencies without proper legal process
  • To immigration authorities without a valid court order
  • To any party not explicitly authorized by the educational institution and FERPA


Third-Party Service Providers

When we engage third-party service providers who may have access to student data (such as cloud storage providers or assessment platform hosts), we:

  • Conduct thorough due diligence on their data protection practices
  • Require FERPA-compliant data processing agreements
  • Limit their access to only what is necessary for their services
  • Monitor their compliance with our data protection requirements
  • Prohibit them from using student data for their own purposes


7. Parental and Student Rights Under FERPA


DIALC supports educational institutions in fulfilling parental and student rights under FERPA by:


Access to Records

  • Providing educational institutions with complete assessment records and reports upon request
  • Maintaining accurate records of all student data we process
  • Assisting educational institutions in responding to parental requests to inspect and review education records
  • Ensuring that assessment reports and educational records are readily accessible to authorized school officials


Amendment Requests

  • Cooperating with educational institutions to correct inaccurate or misleading information in assessment records
  • Providing clear documentation of assessment methodologies and scoring procedures
  • Supporting the amendment process when errors are identified in our assessment tools or reports
  • Maintaining version control of assessment instruments and scoring algorithms


Consent Requirements

  • Requiring educational institutions to obtain appropriate parental consent before sharing student data with DIALC when required by FERPA
  • Documenting all consents received through educational institutions
  • Honoring parental requests to opt out of directory information disclosures
  • Respecting parental decisions regarding the release of student information


8. Data Security and Protection Measures


DIALC implements comprehensive technical, administrative, and physical safeguards to protect student data:


Technical Safeguards

  • Encryption: All student data is encrypted in transit using TLS 1.3+ and at rest using AES-256 encryption
  • Access Controls: Role-based access controls limit data access to authorized personnel only
  • Authentication: Multi-factor authentication required for all systems containing student data
  • Audit Logging: Comprehensive logging of all access to and modifications of student data
  • Data Minimization: Collection and retention limited to what is necessary for educational purposes
  • Secure Development: Security testing and code reviews for all assessment platforms and tools


Administrative Safeguards

  • FERPA Training: All employees and contractors receive annual FERPA compliance training
  • Background Checks: Comprehensive background checks for personnel with access to student data
  • Incident Response: Established procedures for responding to data breaches or unauthorized disclosures
  • Vendor Management: Due diligence and ongoing monitoring of third-party service providers
  • Policy Reviews: Annual review and updates of FERPA compliance policies and procedures


Physical Safeguards

  • Secure Facilities: Physical access controls at all facilities where student data is processed or stored
  • Equipment Security: Locked servers, secure workstations, and controlled media disposal
  • Travel Security: Policies for securing devices and data when traveling with student information
  • Disposal Procedures: Secure destruction of physical and electronic records when no longer needed


9. Data Retention and Destruction

DIALC maintains student data only as long as necessary to fulfill the educational purposes for which it was collected:

  • Assessment Records: Retained for 7 years from the date of administration unless otherwise specified in our contract with the educational institution
  • Raw Assessment Data: Retained for 3 years after the final report is delivered
  • De-identified Research Data: May be retained indefinitely for research and development purposes
  • Backup Copies: Maintained for 30 days after deletion of primary records


When data retention periods expire, DIALC securely destroys student data using industry-standard methods:

  • Electronic Data: Secure wiping using DoD 5220.22-M standards or physical destruction of storage media
  • Physical Records: Cross-cut shredding or incineration
  • Cloud Data: Verification of complete deletion from all systems and backups


10. Special Considerations for English Language Learners and Cultural Assessment


Given our specialization in language and cultural assessment, DIALC takes additional precautions with sensitive data related to:

  • English Language Proficiency: Assessment results are treated as highly sensitive educational records
  • Cultural Background Information: Cultural identifiers and background data are protected with enhanced security measures
  • Immigration Status: We never collect or infer immigration status from assessment data
  • Home Language Surveys: Data collected through home language surveys is protected under FERPA as part of education records
  • Special Education Status: Language assessment data for students with special education needs receives additional protections


11. FERPA Compliance Monitoring and Auditing

DIALC maintains an ongoing FERPA compliance program that includes:

  • Annual FERPA Audits: Independent third-party audits of our data handling practices and FERPA compliance
  • Internal Monitoring: Regular reviews of access logs, data sharing activities, and security controls
  • Compliance Reporting: Annual reports to our Board of Directors on FERPA compliance status
  • Policy Updates: Regular review and updating of policies based on changes in FERPA regulations and best practices
  • Training Verification: Documentation of all FERPA training completed by employees and contractors


12. Handling FERPA Complaints and Violations


Reporting Process

If a parent, student, or educational institution believes DIALC has violated FERPA requirements:

  1. Initial Report: Contact our FERPA Compliance Officer using the contact information below
  2. Investigation: We will conduct a thorough investigation within 10 business days
  3. Remediation: If a violation is confirmed, we will implement corrective actions immediately
  4. Notification: Affected parties will be notified of the findings and remediation steps
  5. Reporting: Serious violations will be reported to the U.S. Department of Education as required


Complaint Resolution

DIALC is committed to resolving FERPA complaints fairly and promptly:

  • No retaliation against individuals who file good-faith FERPA complaints
  • Transparent communication throughout the investigation process
  • Reasonable timeframes for resolution (typically within 30 days)
  • Appeals process available for parties dissatisfied with the resolution


Reporting to the U.S. Department of Education

Parents and eligible students have the right to file complaints with the U.S. Department of Education's Family Policy Compliance Office (FPCO):

  • Address: U.S. Department of Education, 400 Maryland Avenue, SW, Washington, DC 20202-8000
  • Phone: (202) 260-3887
  • Email: FERPA@ed.gov
  • Website: www.ed.gov/ferpa


13. Contact Information for FERPA Inquiries


For questions, concerns, or requests related to FERPA compliance, please contact our designated FERPA Compliance Officer:

Francisco Usero Gonzalez
Title: FERPA Compliance Officer / Owner
Organization: Dynamic Indicators for Assessment of Language and Culture, LLC
Address: 615 Fulton Ave Unit #1, San Antonio, TX 78212
Phone: (817) 939-7041
Email: dynamicindicators@gmail.com
Office Hours: Monday-Friday, 9:00 AM - 5:00 PM Central Time

For urgent FERPA matters or suspected data breaches, please call our 24/7 compliance hotline: (817) 939-7041 (press option 2 for compliance emergencies).


14. Policy Updates and Notifications

DIALC may update this FERPA Compliance Policy periodically to reflect changes in FERPA regulations, best practices, or our service offerings. We will:

  • Post the updated policy on our website (www.dialc.us) with a new "Last Updated" date
  • Notify educational institution clients of material changes via email
  • Provide summaries of significant changes to affected parties
  • Maintain an archive of previous policy versions for transparency

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage educational institutions and parents to review this policy periodically for updates.


15. Relationship to Other Policies

This FERPA Compliance Policy works in conjunction with other DIALC policies, including:

  • Privacy Policy
  • Terms of Service
  • Accessibility Statement
  • Data Security Policy
  • Incident Response Plan

In the event of any conflict between policies, the most protective policy for student privacy will govern.


Acknowledgment of Compliance

By using DIALC's assessment services, educational institutions acknowledge that they have reviewed this FERPA Compliance Policy and agree to its terms. Parents and eligible students should contact their educational institution for specific questions about how FERPA applies to their student's records.


This policy reflects DIALC's commitment to maintaining the highest standards of student privacy protection while delivering essential educational assessment services that improve outcomes for multilingual learners and culturally diverse student populations.


© 2025 Dynamic Indicators for Assessment of Language and Culture, LLC. All rights reserved.

Copyright © 2025 DIALC - All Rights Reserved.

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